Track and confirm not updating
If you didn’t receive a tracking number, the reason could be that your order hasn’t been confirmed yet.
You will want to contact the company and check that with them to avoid any delays.
Packages take 3-5 business days for customs clearance, which means the postal service has not yet received the package and logistics information has not yet been updated to the website. Some postal services (such as USPS) can only track the parcel once it has arrived in your country.
Was your parcel collected but you are not able to check its transit?
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The Confirmation Number is located at the bottom of a shipping label (circled in the diagram to the right). Please note that confirmation numbers are only retained for six (6) months.
A tracking number is issued only when your order is confirmed with a logistics service provider. I drop off at the local post office, sorting center PO, and get pickups from my house. The biggest lags I tend to see are on my Priority Mail International packages. I would say that their scanning is reliable about 95% of the time, but that other 5% of orders can be a real pain.They pickup their first scan at the foreign processing hub before leaving the country. Be sure you check the tracking number though and not just through Amazon if there’s an issue.Unless you are using a shipping, service which requires you to print the shipping label, in most of the cases, you will receive the tracking number via email.Although not common, this tracking number might differ from the one listed on the shipping label that the courier driver will bring.