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Even otherwise, it’s a facile way to start a conversation with your customers or even a casual visitor and get them to spend more time on your website.
To add a live chat to your website, check out the Word Press Live Chat plugins in this post.
Let’s start with our plugin list, Though you can download the WP Live Chat plugin for free, you’ll need a premium subscription to use it beyond the thirty-day free trial period.
Proactive chat invitations help operators to start chatting.
A live chat option is a convenient way for visitors to clear any doubts or gather any information about your product.
It’s a tool to build trust with customers and other visitors, and up the trust quotient.
They can also see the queries even as visitors type them and be ready with a response.
You can maintain canned responses for common questions and search them using quick tags.
Using this plugin, you can chat to not just one, but to many visitors at the same time.
Live chat has a number of advantages over the regular phone or email support system.
Visitors do not have to wait for a reply, they get instant and real-time support.
Live Chat integrates seamlessly with third-party apps and help desk software like Zendesk and Freshdesk, as well as customer relationship management apps (CRM) such as Hub Spot, Salesforce and two social media platforms – Facebook or Twitter.
More info / Purchase You’ll find a number of quality plugins in the Word Press repository that can help you add a live chat box to your website.